System Requirements
The IntelliChief server and storage requirements vary by customer. The information below outlines the system requirements for each of the major components within IntelliChief, however these components can exist on one server or be split into separate severs depending on the implementation. This flexibility allows you to scale the IntelliChief product to meet your company’s needs today and in the future. If you’re new to IntelliChief, contact us today to discuss a configuration that’s right for your company.
IntelliChief Server
Hardware Requirements (minimum):
- Dedicated server to use for the IntelliChief Application Server
- Server level Quad-core Processor with at least 8GB RAM
- The first hard drive (C:) is used for the Operating System and the IntelliChief applications, size must be at least 100 GB, high speed serial drive with RAID 1 or 5 is recommended
- The second hard drive is used for the IntelliChief Repository, size is based on number of documents (total storage is approximately 80k per page), SAN drive or high speed serial drive with RAID 5 is recommended
- Recommend starting with a minimum of 1 TB of fault-tolerant, expandable storage
- Do not put the IntelliChief Repository on the same drive as the OS.
Software Requirements:
- Windows 2016, Windows 2012, Windows 2008 R2, 64bit. Standard versions with default CALs. Recommend the latest service pack for all Windows operating systems
- Microsoft .NET Framework 4.5.2 or higher
- Microsoft IIS FTP server
- If accessing an IBM iSeries (System i), also require IBM iSeries Access for Windows (IBM Client Access), version V6R1 or higher
- If accessing an IBM system, requires IBM Client Access for Windows including Data Access components, version V6R1 or higher. If using IBM Access Client Solutions version, must install Windows Application Package for Data Access components
- If accessing an Oracle database, requires Oracle Connection Tools (ODBC).
Database Server
Hardware Requirements (minimum):
- Separate SQL Server to host the IntelliChief databases. The IntelliChief databases can be added to an existing SQL Server.
- Server level Quad-core Processor with at least 8GB RAM
- The first hard drive (C:) is used for the Operating System and the SQL Server applications, size must be at least 40 GB, high speed serial drive with RAID 1 or 5 is recommended
- The second hard drive is used for the Databases, size is based on number of documents (total storage equals 20MB for the base data plus approximately 20k per page), high speed serial drive with RAID 1 or 5 is recommended
- The second hard drive is used for the Databases, size is based on number of documents, minimum size is 5 GB, total storage is approximately 100MB for configuration data plus 20K per document page, high speed serial drive with RAID 1 or 5 is recommended. If using IntelliChief Analytics, additional minimum size is 5 GB, total storage is approximately 15k per document
- The third hard drive is used for the Transaction Log. SQL Performance is typically enhanced if you place database and transaction log files on separate drives (preferably separate physical drives). Read I/O for database files is typically random when reading database pages while I/O for the transaction log is typically sequential. Furthermore, since the database is using FULL recovery the transaction log can still be used for recovery if the drive holding the database files is lost but the drive for the transaction log is still available.
Software requirements:
- SQL Server 2017, 2016, 2014, 2012, 2008, 2008 R2 (Standard edition, Core license model/not CALs)
- If the Firewall is turned on the SQL Server, allow inbound on TCP port 1433 (or the port SQL Server is using), and allow UDP port 1434
- Note if this is new SQL Server installation, during the install select authentication mode as mixed, and enable both the TCP/IP and Named Pipes
protocols within the SQL Server Configuration Manager - Recommend the latest service pack for all Windows operating systems and SQL Server.
Capture Enterprise Server Requirements
Hardware:
- Dedicated server to use for the IntelliChief Capture Enterprise Server
- Server level Quad-core Processor with at least 8GB RAM, recommend 16GB RAM
- The first hard drive (C:) is used for the Operating System and the Capture Enterprise applications, size must be at least 100 GB
- The second hard drive is used for the Capture Enterprise Batches (document images and associated batch files)
- Recommend starting with a minimum of 500 GB of fault-tolerant, expandable storage
- Do not put the Capture Enterprise Batches on the same drive as the OS.
Software:
- Windows 2016, Windows 2012 R2, Windows 2008 R2, 64bit, Standard version with default CALs. Recommend the latest service pack for all Windows operating systems
- Microsoft .NET Framework 4.6.1 or higher
- Microsoft Internet Information Services (IIS) 8.5, 8.0, 7.5, 7.0. Recommend the latest fix packs. IIS is required on the primary server and would be
required on a secondary server hosting the Fingerprint Service - Microsoft Hyper-V Server 2012 R2 and VMware ESXi 5.5 are supported
- If accessing an IBM system, requires IBM Client Access for Windows including Data Access components, version V6R1 or higher. If using IBM
Access Client Solutions version, must install Windows Application Package for Data Access components - If accessing an Oracle database, requires Oracle Connection Tools (ODBC).
Database Server:
- Recommend using the same MS SQL Server as the IntelliChief product databases for the Capture Enterprise databases
- Databases minimum size is 1 GB, recommend allowing storage up to 5 GB.
Capture Enterprise Client Requirements
Hardware:
- Minimum Pentium 4 Processor with at least 4 GB RAM
- Recommend Dual-Core with 4GB RAM or higher for scanning clients
Software:
- Windows 10, Windows 8.1, Windows 8, Windows 7
- Recommend the latest service pack for all Windows operating systems
- Microsoft .NET Framework 4.6.1 or higher
- If accessing an IBM system, requires IBM Client Access for Windows including Data Access components, version V6R1 or higher. If using IBM Access Client Solutions version, must install Windows Application Package for Data Access components
- If accessing an Oracle database, requires Oracle Connection Tools (ODBC).
Web Server Requirements
Hardware:
- Server level Quad-core Processor with at least 8GB RAM
- The Mobile web sites require less than 100MB of storage
- The web server does not have to be a dedicated server.
Software:
- Windows 2016, Windows 2012, Windows 2008 R2, 64bit, Standard version with default CALs. Recommend the latest service pack for all Windows operating systems
- Microsoft .NET Framework 4.5.2 or higher
- The web server requires Microsoft Internet Information Services (IIS) version 7 or higher, Microsoft URL Rewrite 2.0, and Microsoft Application Request Routing (these are no charge add-on components to IIS).
Scanners
IntelliChief is compatible with any document scanning device.
