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JD Edwards Sales Order Automation: Emser Tile and IntelliChief

Cut Processing Costs By Upwards of 90% With JD Edwards Sales Order Automation

Did you know that the median cost to process a single order is $5.94? This figure is reflective of companies that have already begun their Digital Transformation; typically, those companies that have already invested in some form of Document Management Software to eliminate paper, which is how they were able to reduce processing costs from the tranche belonging to the laggards. Companies in this category are spending an average of $50.70 to process a single order. On the other end of the spectrum, best-in-class organizations only spend $1.26 per sales order. This presents an enormous window of opportunity for companies looking to cut costs and streamline business processes with JD Edwards Sales Order Automation.

Best-in-Class

Median

Laggards

1.26

($) Cost per Order

5.94

($) Cost per Order

50.70

($) Cost per Order

The Order to Cash Process: Laggards vs Best-in-Class

When it comes to evaluating the success of your JD Edwards Sales Order Automation project, you can’t simply rely on the cost-per-order figures to justify your project. You want to squeeze as many benefits out of your solution as possible, which means considering how your Sales Order Automation solution can set you apart from the laggards that make up roughly 30 percent of all businesses. Let’s compare:

Laggards (Bottom 30%)

  • 9 percent improvement in order to fulfill cycle time
  • 58 days sales outstanding (DSO)
  • 11.7 days for payments to clear the Accounts Receivable ledger

Best-in-Class (Top 20%)

  • 31 percent improvement in order to fulfill cycle time
  • 33.5 days sales outstanding (DSO)
  • 1.3 days for payments to clear the Accounts Receivable ledger

The Order to Cash Process Challenges

Do you know how customer orders flow into your organization? For most companies, the bulk of orders are received via fax or email. However, orders can also be received over the phone, online, or through an Electronic Data Interchange (EDI). This can present many challenges, including:

  • Not all customers can do EDI
  • Not all customers conduct orders online
  • Most but not all customers send orders via fax or email
  • Disparate processes for different orders can lead to a heavy reliance on tribal knowledge
  • Manual entries are time-consuming (3-8 minutes per order)
  • Lack of standardization leads to a lack of accuracy

Does your organization need help to overcome common O2C challenges? Contact IntelliChief today to learn more about how JD Edwards Sales Order Automation can help your company streamline the order to cash process.

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