Modern Automation and Integration for IBM i ERP Systems

Enterprise automation and Document Management for IBM i ERPs

Enterprise-Grade Solutions Built for IBM i ERPs

Since its launch as Application System/400 (AS/400) in 1988, the IBM i platform has remained a trusted foundation for enterprise computing.

With its integrated architecture and OS/400 operating system, IBM i is designed to scale for mid-sized to large enterprises, supporting a diverse ERP ecosystem.

Today, IBM i environments continue to power thousands of organizations, delivering the infrastructure needed to support ERP systems such as Oracle, Oracle JD Edwards, Infor (XA, LX, System 21), SAP, McKesson, Jack Henry, and others.

IBM i remains a core component across industries like discrete manufacturing, logistics, transportation, financial services, insurance, and healthcare, thanks to its performance, reliability, and long-term adaptability.

IntelliChief provides native integrations with many of the ERP solutions operating on IBM i, enabling secure and dependable automation and document management across the full IBM i ecosystem.

Document Management for IBM i ERPs

  • Streamline document-driven processes
  • Capture, classify, and route documents automatically
  • Boost productivity and improve data accuracy
  • Eliminate paper-based inefficiencies
  • Maintain secure, digital transaction records
  • Enhance customer service responsiveness
  • Reduce organizational risk through compliance controls
  • Manage content seamlessly from mobile devices

Process Automation for IBM i ERPs

  • Automate key workflows such as accounts payable, sales order entry, and more
  • Reduce document processing costs by 70% or more
  • Enable straight-through, touchless processing
  • Scale operations without increasing headcount
  • Eliminate manual data entry and human errors
  • Update workflows easily with a no-code editor
  • Improve management oversight and business process transparency
  • Minimize staffing requirements for document processing

Accounts Payable Automation for IBM i ERPs

Your IBM i ERP software manages financial data effectively, but it can’t fully automate accounts payable processes without support. This is where IntelliChief can help.

Our solution integrates directly with your IBM i ERP to digitize and streamline invoice capture, routing, and approval. By implementing accounts payable automation, organizations gain faster cycle times, lower processing costs, and greater control over AP performance.

IBM AP Automation Benefits

Companies leveraging IBM i ERP software can realize significant gains from IntelliChief’s AP automation solution:

  • Eliminate or reduce manual data entry
  • Enable true straight-through processing
  • Capture more early-payment discounts
  • Improve visibility into invoice status and bottlenecks
  • Prevent duplicate and late payments
  • Reduce human error in invoice processing
  • Free up staff to focus on exceptions
  • Reallocate or scale back resources
  • Strengthen business continuity strategies

Sales Order Automation for IBM i ERPs

Manual order processing slows fulfillment, strains teams, and frustrates customers. IntelliChief integrates with your IBM i software to automate the entire order-to-cash cycle, capturing, validating, and fulfilling sales orders with speed and precision.

By digitizing your sales order process, you increase accuracy, meet SLAs, and improve customer satisfaction without growing headcount.

Man analyzing financial data with charts on a tablet, laptop, and papers. Focus on business strategy and analytics.

IBM Sales Order Automation Benefits

Organizations with high order volumes can use IntelliChief to:

  • Eliminate manual order entry
  • Meet customer SLAs with confidence
  • Support business continuity and recovery plans
  • Prevent duplicate orders
  • Gain real-time process visibility
  • Eliminate data entry errors
  • Stop paper-based “document shuffle”
  • Improve management oversight and analytics
  • Reassign staff to higher-value tasks

Compliance and Security in IBM i ERP Environments

Security and compliance are mission-critical, especially for organizations running IBM i ERP systems in regulated industries.

IntelliChief is designed to meet the most rigorous standards, enabling enterprises to maintain data integrity, ensure regulatory compliance, and stay audit-ready without disrupting core operations.

With IntelliChief, your IBM i ERP environment benefits from:

  • End-to-end encryption that protects sensitive financial, customer, and operational data
  • Granular user access controls to enforce role-based security at the document and process level
  • Automated audit trails that capture and log every document interaction, supporting fast, accurate audit response
  • Built-in retention management to automate compliance with recordkeeping mandates like HIPAA, SOX, and GDPR
  • Disaster recovery and high availability, ensuring resilience and business continuity even under adverse conditions

Modernizing Legacy Systems with IBM i ERP Software

Many organizations continue to rely on IBM i software that has been customized and optimized over the decades. These platforms are stable, reliable, and essential to day-to-day operations, but they often lack the flexibility and digital capabilities needed to meet today’s evolving business demands. That’s where IntelliChief delivers value.

Instead of replacing your trusted IBM i ERP, IntelliChief extends its capabilities, bringing intelligent automation, paperless workflows, and secure document management to your existing infrastructure.

Modernizing with IntelliChief provides:

  • Non-invasive integration that works in parallel with your IBM i ERP software
  • End-to-end visibility by linking supporting documents directly to ERP transactions
  • Automated workflows to streamline document routing, approvals, and exception handling
  • Remote access for distributed teams to manage and interact with ERP-linked documents anytime, anywhere

With IntelliChief, you retain the performance of your ERP system while gaining the agility and efficiency of modern automation, delivering digital transformation without business disruption.

Common Challenges Faced by IBM i ERP Users—And How to Solve Them

While IBM i ERP software delivers dependable performance, many organizations still face operational challenges tied to legacy processes. As digital demands increase, so does the need to modernize workflows and eliminate inefficiencies. Below are some of the most common issues, along with proven solutions.

Manual, Paper-Based Processes

Paper documents and disconnected systems remain common in IBM i ERP environments, slowing down invoice approvals, purchase order routing, and shipping document retrieval. These outdated methods introduce avoidable delays and errors.

The IntelliChief Solution: Digitize incoming documents and automate transactional workflows, such as accounts payable, order management, and accounts receivable, by integrating directly with your ERP software.

Limited Access to Documents Within ERP Screens

Retrieving supporting documents like receipts or contracts often means switching between systems or resorting to physical storage, wasting time, and reducing productivity.

The IntelliChief Solution: Enable instant, in-context access to related documents within your ERP interface. All supporting files are visible directly from the relevant ERP screen.

Data Entry Errors and Duplicate Work

Manual data entry across departments increases the risk of human error, duplication, and miscommunication, leading to costly delays and audit challenges.

The IntelliChief Solution: Automate data capture and validation at the point of entry. IntelliChief extracts information from incoming documents, validates it against ERP data, and enters it automatically, reducing error rates and manual work.

Lack of Remote Access and Workflow Mobility

IBM i ERP systems weren’t originally designed for today’s remote or hybrid work environments, limiting process continuity and responsiveness.

The IntelliChief Solution: Provide your teams with web-based, mobile-ready tools to access documents, approve transactions, and manage workflows no matter where they are.

Experience the Full Potential of Your IBM i ERP

Your IBM i ERP system is a powerful foundation, but with IntelliChief, you can modernize how your organization works without disrupting the systems you trust. From automating accounts payable and order management to improving compliance and visibility across departments,

IntelliChief enhances the value of your IBM i ERP software with intelligent automation and seamless integration. Whether you’re looking to reduce costs, boost productivity, or prepare for future growth, we’re here to help.

Contact us today to learn how IntelliChief can help you maximize the impact of your ERP environment.