Automated Sales Order Processing Software – The First Step in a Faster Order Fulfillment Process
Sales order processing is a key function for any business. That said, many companies have a hard time managing their orders quickly and efficiently.
Passing paperwork from one department to the next can take weeks, and orders can get lost in the shuffle. The longer your customers have to wait, the more frustrated they become, and the less likely they are to return.
One way to speed up order fulfillment: automated sales order processing.
Some of your processes will always depend on human intelligence. But, automated order entry software can help you get rid of redundant tasks and optimize operations. You’ll be able to get products out the door faster, improve your cash flow, and increase your chances of gaining repeat business.
Sales Order Automation for a Smarter Workplace
With IntelliChief’s sales order processing system, your employees won’t have to manually collect order forms and key them in to your enterprise resource planning system. Instead, they can save order forms directly from their computer, or take paper-based forms and scan them in.
From there, IntelliChief can provide your ERP with the information it needs to create a sales order. IntelliChief can validate the data, and you can move on to the next steps.
Using Batch Processing Technology to Your Advantage
Dealing with a high volume of sales orders? That’s the best type of “problem” to have.
What’s great for business can be a challenge for your customer service team – but we’re here to help. Our software is equipped with batch processing technology, which means that you can manage all of your transactions with minimal effort. Preparation, processing, and even post-order archiving are seamless with IntelliChief.
Reducing Lead Times With Automated Sales Order Processing Software
After a sales order has been generated, you can quickly move it through to the relevant departments, such as customer service, finance, quality, and production control. IntelliChief distributes order forms to the right people, right away. Many of our customers have reduced their lead times by up to 50 percent after adopting our solutions.
IntelliChief also puts an end to lost sales orders. With everything saved in a comprehensive electronic archive, you’ll never have to call a customer back and ask them to resend their request.
And, IntelliChief can also help you track exactly where each order is in the fulfillment process. When customers reach out for an update, your customer service team will have immediate answers.
Integrate With Your ERP for an Enhanced Order Processing System
When it comes to automated sales order processing, IntelliChief is best used as a natural extension of your core ERP. You can:
- Connect with your Customer Master and other databases
- Automatically capture and save ERP-generated documents
- Automatically add new information, such as customer correspondence, sales order numbers, and shipment records, as it becomes available
- Address order inquiries directly within your ERP
- Automatically produce invoices when orders are fulfilled, helping reduce DSO
ERP integration is easy. IntelliChief’s sales order automation software is designed with plug and play functionality – no programming required.
Ready to find out how automated sales order processing can fit into your business? Contact IntelliChief and we can get you started with a custom order-to-cash solution. Or, keep reading to learn more about our automation software.