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Global Interconnectivity Workflow Automation

Tim Nissen | Global Interconnectivity Workflow Automation.

According to the Manufacturers Alliance for Productivity and Innovation (MAPI), the most important trend is manifesting global virtual workforces. The goal for companies: global interconnectivity workflow automation.

MAPI’s hit on a need spanning all business category – company staff utilizing available, affordable technology to continue their ability to unite each of their locations (and remote workers), increasing efficiencies towards achievement of a one-company environment.

Back-office workflow automation is an impactful capability to impact the global interconnectivity design. Its universal appeal is applicable to all organizations’ efforts to increase speed and lower cost, particularly in the functions of Accounts Payable and Order Processing.

Deloitte states workflow automation reducing business process costs by 30%. This accounts for interdepartmental staff time savings and accuracy improvements, with each transaction’s documentation being captured and organized, accessible and trackable throughout process lifecycles.

Workflow automation is powered by enterprise content management (ECM), software that enables lifecycle management of project and transaction documentation. It encompasses capturing paper and electronic documents in all forms and from all sources, identifying necessary information to populate integrated ERP and business system fields. It reduces or eliminates manual keying of data into systems, providing straight through processing, while validating accuracy among system databases. Once documentation is captured and organized, company process-specific workflow provides desktop and mobile accessibility for collaborative input and expedited approvals.

Ultimate ECM automation’s success is predicated with ability to integrate with any ERP/business system utilized within a company. This enables any department’s documentation capture, with each specific process mapped, creating an enterprise-encompassing environment of workflow automation without cumbersome infrastructure transformation. One ECM system for an entire organization’s needs, converting process based on business rules defined per department’s function.

ECM is best suited for organizations having geographically uniform processes and needing to reduce related cost to be more competitive and achieve a superior level of operational excellence. It accomplishes the global interconnectivity workflow automation objective, while creating economies of scale through higher ROI per expanded department and function.

Peer Expression: How a Company Reduced Production Lead Time 50 Percent

Tim Nissen | Peer Expression: How a Company Reduced Production Lead Time 50 Percent.

Founded in 1946, this global company produces custom products and services for companies in the valve and pump, chemical, petrochemical, nuclear, pulp & paper, pharmaceutical, food & dairy, metering, military and instrumentation industries. With steady growth came their realization they had outgrown their manual system of order input and workflow, and that it should be automated, enabling their order-to-cash processing to drive faster production, shipping and billing.

Their identified challenges:

  • Gaining visibility into order processing
  • Enhancing workflow between departments
  • Accelerating order/contract review lead time, and
  • Reducing costs associated with paper: handling (invoice retrieval from filing cabinets, copying documents, updating log books, and lost orders due to capture ineffectiveness), significant storage space allotment.

“Once a customer order came in, there were a lot of steps required before it was entered into our enterprise resource planning system (ERP),” stated the company’s Vice President of Sales & Marketing. “Engineering, Quality, Production and Customer Service were all involved in the order review process. Each area might have responsibilities from validating pricing, setting up new customers, providing samples – all based on the kind of order received and from whom. This meant a lot of room for error, shuffling paper between departments, lots of emails; overall an inefficient manual process.”

Their requirements included:

  • Will work with their ERP
  • Will capture emailed orders
  • Workflow will handle their complex order process.

After evaluating four vendors, the company selected IntelliChief, who integrated with their ERP, provided the document capture and workflow capabilities they needed, required less upfront configuration to fit their processes, and provided attentive ongoing maintenance and user support.

IntelliChief’s Impact

“IntelliChief’s paperless process management has enabled our production lead time to be reduced 50%,” conveyed the Vice President of Sales & Marketing. “This significant improvement also provides benefits of substantially fewer lost orders, enhanced visibility into the orders-to-cash process, and ultimately fewer customer complaints.”

Functionally, orders are now uploaded to IntelliChief, validated against data in the ERP, and routed to all respective parties involved in a structured electronic package. What was done manually by moving paper in batches through various departments is now cohesive in real time. IntelliChief’s accelerated order-to-cash processing allows access to the entire order packet directly from the company’s ERP screens, saving time and improving customer service. Through this automation, IntelliChief captures customer order documents regardless of how they are physically received – by email, fax or postal service. IntelliChief’s workflow assists in order processing by automating functions including new customer setup, expired pricing, credit checks and engineering approvals.

“IntelliChief’s user training enabled everyone interacting with the system to be comfortable with its usage quickly,” mentioned the Sales & Marketing head. “That helped achieve our system ROI within a year.

“My advice to those considering automating their document capture and workflow: thoroughly understand your current process and what you want the future state to be. IntelliChief’s business process specialists helped us immensely to assess our strengths and discover opportunities and configured our IntelliChief system to suit our needs best.”

 

Related Automated Sales Order Processing Software – The first Step in a Faster Order Fulfillment Process

Back Office Automation Besting Business Costs

Tim Nissen | Back Office Automation Besting Business Costs.

McKinsey found that by incorporating available technologies to back office operations, redeploying employees to more strategic initiatives and reimagining processes, companies can dramatically increase performance and greatly reduce costs. Back office automation besting business costs is an employable reality.

Functionally, McKinsey noted that companies can automate approximately 30 percent of the activities in 60 percent of all occupations by using technology available today. As system’s capabilities increase by utilizing robotic process automation, machine learning and natural-language generation, the business case for automation is strong.

Take Accounts Payable processing; present in every organization, either centralized or handled at the division or location level. In all environments, manual processing of invoices is costly: 14 days and $17 each, according to industry averages. And that’s on top of paying the bills themselves…

Another volatile manual processing risk is late payment fees. Without ERP database and processing workflow visibility provided by automation, adhering to optimized payment scheduling, is a precarious task. Forgoing early payment discounts is also in this spectrum, and depending on scale, can be even more costly.

The answer and the ROI are in automating this back office operation, encompassing purchase information collecting, securing, validating, workflowing and approving payments. This is accomplished with an enterprise content management system (ECM) integrated with the company’s ERP and line of business systems. The results: processing cost reduction to 3 days and $3 each, invoice routing and approval time reduced 80 – 90 percent, along with less late fees paid and more early pay discounts received.

People are engaged through automation. According to The Chartered Institute of Management Accountants (CIMA), unlocking value from the human dimension of businesses is the facet determining a company’s success. They charge that encouraged behaviors that build a foundation of trust upon which (automated) information is shared, as a crucial (fiscal) reality. This is spot-on back office – it’s an organization’s Accounts Payable people who are gatekeepers of financial strength. Automation assists them by:

– Assuring processing workflow accuracy and accountability among all those involved in a transaction, while

– Enabling businesses to utilize processing staff most strategically and profitably.

AP processing is an encouraging function to start or expand back office automation. Its impact on reducing cost is quickly realized throughout an organization.

 

Related Accounts Payable Automation: Leverage the Power of Technology to Streamline Your AP Workflows

IntelliChief ECM JD Edwards Peer User Presentation Featured at Oracle Quest COLLABORATE 18

IntelliChief, LLC, an Oracle Gold Partner, will be presenting at Oracle Quest COLLABORATE 18.

Our document management & workflow automation experts will be at JD Edwards peer user presentation, scheduled for April 22-26, 2018 at Mandalay Bay Las Vegas.

In-tandem with Emser Tile, the largest privately held designer and marketer of tile and natural stone products in the US, IntelliChief will present Successfully Automating Sales Order Processing for Emser Tile with JD Edwards and IntelliChief ECM. The session is intended to provide insight to a customer’s real-world strategy for automating their order fulfillment process. Emser will share the benefits they’ve achieved.

Additionally, IntelliChief will present Fiscal Fitness for Oracle Systems: Accounts Payable Automation and Beyond, addressing the latest abilities available in JD Edwards process automation. Demonstrations and discussions will be held daily in the Exhibit Section, IntelliChief Booth 212.

Oracle Quest COLLABORATE 18 facilitates an international technology and applications forum for the Oracle community, bringing together users of JD Edwards EnterpriseOne, JD Edwards World, PeopleSoft and Oracle E-Business Suite.

Cash Flow Management & AP Automation Case Study

Cash flow management on your mind? You’re not alone. Many companies have started implementing strategies for better purchasing, accounting, and billing outcomes – all with their eye on their bottom line.

Here’s one project we recently completed, helping an equipment rental company achieve major cost savings through ECM.

Want to see what IntelliChief can do for your cash flow? Contact us today.

IntelliChief ECM Named Oracle Quest Partner

IntelliChief, LLC, an Oracle PartnerNetwork Member, Gold Level Product Integration member, and provider of automated document management and workflow enterprise content management (ECM) solutions, announces IntelliChief ECM named Oracle Quest Partner Oracle Corporation – ORCL (NYSE), Quest International Users Group. The designation reflects the company’s ongoing support of regional Oracle Quest user groups, and progressive product development of Accounts Payable automation and Orders Processing automation for JD Edwards EnterpriseOne, JD Edwards World, Oracle E-Business Suite and PeopleSoft users.

IntelliChief’s ECM system for Oracle offers multi-format automated document capture and indexing, company-specific configured process management workflow, operational visibility and business planning analytics, with integration linking to all enterprise resource planning (ERP) and business systems companies utilize.

For more information about our Oracle-integrated products and solutions, contact us today.

Fiscal Fitness for XA: Advancing AP and Orders Automation Abilities

A presentation by Infor and IntelliChief, provider of document management/ECM for Infor XA, automating documentation capture, validating and updating of your XA-based data, and facilitating workflow in-line with the way your company works.

This presentation covers –

AP automation’s evolving – topics covered include:
•             Reducing costs associated with processing and filing vendor invoices
•             Increase automation and streamline processes via workflow
•             Increasing visibility into the invoice approval and exception handling processes through dashboards and reports
•             Reduce the risk of late payment fees while increasing the amount of early payment discounts.

Automating sales order processing expands document management’s interdepartmental impact, including:
•             Faster, more accurate order processing, lowering costs to process orders
•             Increased process control and visibility for orders needing to be routed for review, approval or other exception handling
•             Decreasing Days Sales Outstanding
•             Improved Customer Service experiences for customers, and for staff managing each account.

There are 2 available events, though virtual seats for these are limited. Please register today for yours.

Date: Thursday, March 22, 2018

Time: 11:00am – noon EDT

Register:  //bit.ly/2peWqWk

-or-

Date: Tuesday, April 3, 2018

Time: 4:00pm – 5:00pm EDT

Register:  //bit.ly/2FNkiX8

Fiscal Fitness for JDE: Advancing AP and Orders Automation Abilities

Fiscal Fitness for JDE: Advancing AP and Orders Automation Abilities, a presentation by IntelliChief, an Oracle Gold Partner provider of enterprise content management (ECM) for JD Edwards systems, automating documentation capture and management, validating and updating of your JDE-based data, and facilitating workflow in-line with the way your company works.

This presentation covers –

AP automation’s evolving – topics covered include:
•             Reducing costs associated with processing and filing vendor invoices
•             Increase automation and streamline processes via workflow
•             Increasing visibility into the invoice approval and exception handling processes through dashboards and reports
•             Reduce the risk of late payment fees while increasing the amount of early payment discounts.

Automating sales order processing expands ECM’s interdepartmental impact, including:
•             Faster, more accurate order processing, lowering costs to process orders
•             Increased process control and visibility for orders needing to be routed for review, approval or other exception handling
•             Decreasing Days Sales Outstanding
•             Improved Customer Service experiences for customers, and for staff managing each account.

View on demand now. 

Cost Savings in Logistics & Product Distribution

You move goods on a very large scale. Having a clear picture of your distribution operations of those goods is critical for business.

But, think about many of your logistics operations are driven by paper, restricting the movement of every inbound and outbound shipment. Paper-based processes are slow and create bottlenecks in productivity. They make important data contained in shipping documents—bills of lading, manifests, delivery receipts and more—difficult to process and track.

IntelliChief’s capture technology and electronic workflow processes can help you streamline tasks related to shipping and receiving goods. It can also enhance the functionality of your existing systems. Whether you use an ERP, a supply chain management system, warehouse management software, a transport management system, or a combination of several different programs, IntelliChief can easily connect all of your business applications.

Cost Savings in Logistics & Product Distribution

How to Make Your Distribution Logistics More Efficient

The objective: improve visibility and reduce the time it takes to process information by capturing your shipping documents when they enter your business.

The strategy:

  • Automate the receipt of shipping documentation in paper or electronic formats
  • Standardize the document formatting, indexing and data collection process
  • Collect critical information from images, barcodes, signatures and text
  • Import this data into your system’s working fields
  • Link electronic copies to the appropriate core system and forward the documents to the appropriate workflow queue

Your newly standardized approach lets you manage all your processes from a single platform. Automated capture eliminates your need to print the documents and painstakingly key in the data – saving even more time in the process.

And because this all happens in real time, you never miss a beat.

Track Every Single Shipment for Better Customer Service

The Sales-Fulfillment-Collections connection is the main engine of your company. Ensuring that orders are processed quickly and accurately is a primary objective. As your business grows, you need to be able to process more customer orders without adding personnel.

ECM lets your customer service, sales, and fulfillment staff:

  • Stay current on all client accounts
  • Receive real-time data verification
  • Send Order Acknowledgements via email or fax without user intervention
  • Accelerate order fulfillment with faster approvals
  • Gain order processing visibility throughout each transaction
  • Collect payments in a timely fashion, enhancing cash flow
  • Reduce costs associated with copying documents, updating log books, and chasing down lost orders
  • Run progression analytics and reporting on each order.

Discover the tangible cost savings of electronic freight document management here. 

View On-Demand – Fiscal Fitness for Infor: Today’s Accounts Payable and Sales Orders Automation Abilities

Paying your vendors and processing customer orders is…well…costly. But it doesn’t have to be.

Automated Accounts Payable & Sales Order Processing lets you move away from outdated, manual-first workflows.

Our on-demand presentation covers:

Best in Class organizations who automate their Accounts Payable and Sales Order processes will greatly reduce costs, while mitigating the risks associated with late payments, data entry errors, and lost orders. Through this automation, you’ll be able to capture more vendor discounts, reduce DSO, provide greater customer and vendor service, and have the information available to you to drive key business decisions.

To learn more, contact IntelliChief.