Entries by Zachary Leete

OSHA Record Retention Requirements

The Occupational Safety and Health Administration (OSHA) is a part of the United States Department of Labor formed by the OSH Act. They govern the health and safety of certain public sector employers and workers as well as the majority of private sector businesses. OSHA is oftentimes perceived as a pest in high-risk industries like […]

Electronic Personnel Files Best Practices

Your workplace records policy plays an essential role in helping your business maintain compliance with federal and state laws and regulations governing employee file access, retention, and security. If you’ve ever had a brush with the Sarbanes–Oxley Act of 2002 (SOX), then you fully understand the importance of a reliable workplace records policy. That said, […]

How Electronic Employee Files Support Human Capital Management

Your business is committed to enhancing customer relations by creating better customer experiences. Does this philosophy hold true when turning the spotlight on your business and the way it handles employee file management? It doesn’t end with onboarding. As businesses grow and evolve, their needs change, as do the needs of their employees and contractors. […]

Overcoming Paper-Based Customer Service Challenges

Businesses need customers to survive. No matter how good your product is, if you can’t serve your customers’ needs in an efficient manner, there’s no guarantee that they will remain loyal to your business. All it takes is ONE small mistake or slip-up to turn a 5-star customer into a 1-star review.   High-quality Customer […]

10 Enterprise Automation Statistics for the Cost-Conscious Executive

  For business leaders, it can feel like the goalposts are constantly being moved when it comes to Enterprise Automation. Innovation is at an all-time high, which means new features, functions, integrations, and products are always on the horizon. A quick search online might yield dozens of potential vendors. Due diligence could take weeks, even […]

How Businesses Can Address the Automation Skills Gap With a Team-First Approach

There is a significant skills gap with automation, one that must be confronted head-on to address deficiencies that could threaten your digital transformation. According to Forbes, “63 percent of business leaders believe the pressure to reduce costs will require their organizations to use AI in the next five years,” which means the clock is ticking […]

3 Reasons the Enterprise Automation Buzz Is Building

Automation was once viewed as the future of technology — then it became a reality. Today, automation has been scaled up and down to meet the daily challenges of organizations spanning countless industries across the globe. If you’re still in the camp that believes Enterprise Automation is just a trend, it might be time to […]