July 2020 - IntelliChief

10 Ways Enterprise Content Management Supports Your Digital Transformation

July 30, 2020/in Blog /by Zachary Leete

Although Enterprise Content Management (ECM) is a sprawling topic with no shortage of interesting details to discuss, getting to the point can a serious challenge. This is largely due to the fact that Enterprise Content Management systems are capable of transforming your organization from head to toe in numerous ways. Today, we will keep it short and sweet. We are giving ourselves ten minutes to cover ten ways ECM solutions support your digital transformation. Ready? Let’s get started!

What Are Enterprise Content Management (ECM) Solutions?

The advantages of an Enterprise Content Management system can help your business gain a distinct competitive advantage. From the moment documents are captured and digitized, your business becomes significantly more productive and cost-efficient. Here are ten unique ways ECM benefits businesses:

1. Imaging

Document imaging allows your business to convert paper documents into a digital format. That means no more paper documents or paper storage to manually file through looking for information. Industry-leading ECM solutions can also capture and organize data from documents that have been put through the imaging process to eliminate manual data entry altogether.

2. Document Management

Your business deals with vast quantities of documentation on a daily basis, which means managing and organizing these documents is essential to grease the wheels of your document-related processes. Unfortunately, handling all this paper manually can reduce productivity by a significant margin. Some employees spend upwards of 70% of their time searching for documents. Document management eliminates restores productivity and mitigates menial tasks.

3. Collaboration

Teamwork makes the dream work, and it’s hard to find a tool that makes collaboration as simple and effective as an Enterprise Content Management system. With employees working together on a connected platform that spans your entire enterprise, you can say goodbye to accidents and errors while keeping everyone on the same page at all times.

4. Enterprise Search

Is finding the right document at the right time a problem for your organization? You are not alone. As we mentioned above, manual document retrieval is a time-consuming process that causes your most important business process to sputter and stall. Enterprise search gives your team the ability to search and retrieve all enterprise content permissible to them under your unique business rules.

5. Business Process Management

Accounts Payable, Accounts Receivable, Human Resources, Sales Orders, Customer Service…every department in your enterprise relies on highly specific processes. You’ve built out these processes throughout the years, and, for the most part, they have served you well — but there is still room for improvement! With Enterprise Content Management, all of your content is organized, consolidated, and optimized to ensure that every department is firing on all cylinders.

6. Business Rules Management

Most businesses seek ECM solutions that will give them the tools they need to automate their most time-consuming, manual processes. However, before this can happen, you must have a firm grasp of your unique business rules. An Enterprise Content Management system allows businesses to program business rules into workflow to automate delegation of authority, invoice routing, multi-tiered approvals, and more.

7. Knowledge Management

How efficiently do you handle information and resources within your organization? Most businesses assume that they manage internal knowledge well. The truth is that most businesses have no idea how to gauge knowledge management — one of the many problems that can be solved with ECM solutions. Your individual workers are empowered when they can access the holistic knowledge of your organization, allowing them to increase expertise and better serve you and your customers.

8. Digital Asset Management

Another way ECM solutions can help spur your digital transformation is by helping you better manage your digital assets (i.e., files, videos, music, photos, and other forms of media. As long as you own the rights or have permission to use this media, you have a valuable cache of digital assets that may prove valuable for a wide array of uses. That said, if you want to get the most out of these assets, you’ll need a reliable way to store, organize, and retrieve them without allowing them to fall into departmental silos and, ultimately, obscurity.

9. Records Management

Keeping track of records is crucial to maintain compliance and avoid costly fees. Unfortunately, with company, state, and federal guidelines differing on how long to retain documents, managing all your records can become a tedious exercise in futility. This is where ECM solutions can help. Whether it’s accounting records, bank statements, legal documents, contracts, permits and licenses, insurance documents, employee files, or something else entirely, your Enterprise Content Management system is equipped with the tools to save and retain these records in a secure digital repository. Some ECM solutions even allow for custom retention rules, similar to the business rules we mentioned previously.

10. Web Content Management

If your enterprise relies on large volumes of web-based content to maintain operational efficiency, an Enterprise Content Management system can help you ensure that your team is connected, giving them the ability to create, edit, and publish content from a centralized database.

Want to learn more about the benefits of our ECM solutions? Contact IntelliChief today to learn how your business can leverage an Enterprise Content Management system to become faster, leaner, and more profitable.

Accounts Payable Automation 4-Way Matching

July 24, 2020/in Blog /by IntelliChief

Accounts Payable Automation is a powerful tool for any organization that finds itself processing a large volume of transactional information on a regular basis. Unfortunately, many organizations fail to identify the nuances (and potential nuances) of their AP process. Matching a PO to an invoice and receipt is a relatively simple process to automate, but what happens when additional approvals are necessary to fully vet a transaction? What happens when a 2-way matching process requires an additional step? And what happens when a fourth match is required? Here’s everything you need to know about Accounts Payable Automation 4-Way Matching:

Large Enterprises Require Accounts Payable Automation 4-Way Matching

Although Accounts Payable Automation 4-way matching is rarely top of mind when an organization decides to seek out an Enterprise Content Management (ECM) solution for AP Automation, it can be achieved with the right vendor. For example, if your organization is headquartered in the United States but has operations spanning North America and Europe, the major drivers for such a project might include:

Scaling back paper-based processes (and eliminating paper)
Reducing time and cost associated with manual ERP data keying and workflow management
Streamlining back-office processes across disparate locations and systems
Eliminating late and duplicate payments
Obtaining more early pay discounts
Improving the work environment

All of these benefits can be realized with the right ECM solution for your organization; however, your shortlist of solutions should be just that — short. Reducing the amount of time required to complete the matching process is key to faster and more efficient workflows, but if your solution only automates simple 2-way matching or more advanced 3-way matches, certain transactions will inevitably fall through the cracks. Few solutions can capably perform 4-way matches, but those that can tend to support higher rates of “straight-through processing” and greatly reduce the amount of manual, error-prone work performed by employees.

How Does Accounts Payable 4-Way Matching Work?

The precursor to a reliable Accounts Payable Automation 4-way matching process is the Enterprise Resource Planning (ERP) system(s) at the heart of your organization and the ECM solution that will help you unlock new features using your existing software infrastructure. Most organizations will review vendors and perform due diligence until they find a solution that can be expanded throughout their organization without bringing additional vendors into the fold and integrates with their current ERP(s).

Before a definitive selection can be made; however, your organization must develop a robust understanding of your existing business processes and the underlying workflows that drive these processes forward. This is best accomplished by partnering with a vendor that is willing to perform a comprehensive discovery and whiteboarding session to identify just how complex these processes truly are (and whether or not Accounts Payable Automation 4-way matching capabilities are necessary to help you reach your goals).

An example of a 4-way match is an invoice that must be matched to a purchased order (PO) and then to a receiver, before finally being matched against a quality inspection sheet. The additional flexibility of being able to emulate such a nuanced workflow with automation is extremely liberating for businesses that want to be able to fully automate their enterprise. And it shows as organizations that implement seemingly become leaner and more profitable overnight.

Additional Automation Benefits

Accounts Payable Automation 4-way matching is an advanced capability that helps companies close the gap on straight-through processing rates exceeding 90 percent or greater. By automating the entire AP process from document capture to workflow and approval, your organization can cultivate an environment where only the rare exception will require manual handling.

In this touchless environment where no ERP keying or other human interaction is needed, ERP lookups for vouchering, validating, and supplementing key data between systems are executed using a rules-based business process automation workflow mapped to your specific practices, enabling lightning-fast reviews and approvals. This is achieved using cross-reference table algorithms that normalize data among systems and constantly match variables to maintain data integrity. AP processing staff can be reduced or reallocated, giving them the additional bandwidth needed to concentrate on strategic operations. Lastly, the ancillary benefit of AP Automation in related vendor fees, paper, and onsite and offsite storage costs — which can oftentimes be eliminated altogether savings tens of thousands or more.

To learn more about how Accounts Payable Automation 4-way matching can help your business gain a competitive advantage, contact us today.

4 OCR Advantages That Help Businesses Rise Above Their Competitors

July 15, 2020/in Blog /by Zachary Leete

Has your company implemented a plan to start its digital transformation? When you transition to Enterprise Content Management (ECM), you must also convert your paper documents into digital copies. But how do you do that? Learn more about the advantages of optical character recognition (OCR) in this article.

At this point, unless you work for International Paper, Kimberly-Clark, or one of the other major paper manufacturers, you should not be dealing with paper on a daily basis. Not in 2020.

When you consider the recent advancements in ECM and how it gives businesses the freedom to eliminate paper altogether, there has never been a better time to embark on your digital transformation. In your bid to streamline and optimize your enterprise, going digital is essential, and OCR software is the best way to ensure that all of your information is secure and accessible from a digital repository, even if its native format was paper.

What Is OCR Software?

OCR is a technology that recognizes printed characters. According to PC Mag, “OCR systems can recognize many different fonts, including those designed specifically for optical recognition as well as typewriter and computer-printed characters. Advanced OCR systems can recognize hand printing.”

It’s a flexible solution that can improve your business in a number of ways, which is why the benefits of OCR are universally lauded by the companies that have already integrated this technology into their day-to-day business processes.

How Does OCR Software Work?

OCR software captures the information from traditional documents and converts it to searchable data that can be recalled at the push of a button. It is important to note that OCR software is far different than a scanner. A scanner simply creates a digital replicant of a document, it cannot utilize the captured information in a purposeful way. OCR captures the document and turns it into a bitmap, which can then be analyzed using variations in dark and light pixels to guide it. These pixels are then converted into ASCII characters. Once the document has been captured, OCR software can read the individual lines and patterns that make up printed characters — even if the document is multiple pages.

OCR Benefits for Your Business

The advantages of OCR can help your business gain a distinct competitive advantage. From the moment documents are captured and digitized, your business becomes significantly more productive and cost-efficient. Here’s how OCR benefits your business:

1. Convert Paper to Searchable Data

Stop searching through cumbersome file cabinets for paper documents and eliminate the costs associated with both on-site and off-site storage. Digitize all your corporate content whether it is a paper document received in the mail, fax, email, or something else entirely. Once your documents have been converted, a user can utilize search features to quickly find the information they are looking for without leaving their desk.

2. Eliminate Erroneous Data Entry

Data entry tasks are often time-consuming and littered with errors, and it is easy to see why. Copying information from one medium to another is hardly stimulating, so it comes as no surprise that this task is better left to OCR software. One of the main benefits of OCR software is its ability to quickly capture information. It doesn’t need to check and re-check to ensure that it has entered the information correctly — it gets it right on the first go with a very small margin of error. By preserving the integrity of the data flowing through your company, you can ensure that transactions are accurate and detrimental errors are mitigated.

3. Accelerate Document Processing Speed

Not only does OCR benefit your company’s quality of information but it also increases the rate at which this information is routed throughout workflow to complete the corresponding transaction. As we mentioned above, this starts with making the process of data entry more efficient by eliminating manual entry and digitizing information for instant recall. However, it does not stop there. Another advantage of Optical Character Recognition is scalable batch processing technologies that prevent your volume of invoices from overwhelming your processors.

4. Unlock Straight-Through Processing Capabilities

While OCR software can play an important role in helping your business become more efficient and less resource hungry, the greatest potential will be derived from the technologies that can be implemented together with OCR software to unlock straight-through processing. Straight-through processing, or “touchless processing,” allows your company to process invoices without any human intervention — unless the system flags an exception. That’s right. OCR is the key to Business Process Automation, serving as the conduit for data to be automated in the first place. Here is an example of how it works:

Documents are automatically captured from a monitored inbox into your ERP or line of business system, giving you immediate real-time access to any information contained on those documents. Then, using a configurable workflow engine, this information is matched to the corresponding invoice and processed. If something doesn’t match, it is flagged as an exception and an employee is alerted. In some cases, exceptions are reduced by as much as 90% or more,.

Want to learn more about the advantages of OCR software? Contact IntelliChief today to learn more about our industry-leading Enterprise Content Management (ECM) solutions backed by robust capture capabilities.

Why Enterprise Data Analytics Is the Key to an Insight-Driven Enterprise

July 10, 2020/in Blog /by Zachary Leete

With half of all companies worldwide using big data to help them make informed business decisions, the demand for powerful business intelligence tools is at an all-time high. Companies that are already utilizing enterprise analytics are finding ways to set themselves apart from the competition. Those resisting this change are beginning to witness firsthand how the competitive landscape is shifting – and how enterprise analytics is driving those changes.

Businesses that rely on intuition alone will never have the same level of insight as their competitors that allow data to drive their most important business-related decisions. Plotting your growth strategy requires vast quantities of relevant data sourced directly from your business. What good are models and predictions when the data being utilized to generate them is inherently flawed?

Enterprise data analytics helps companies gain superior visibility into all of their business processes, the employees involved in those processes, and the various uses of capital that fuel those processes. With real-time enterprise analytics guiding key decision-makers, businesses become more resilient and less susceptible to having their market share usurped by a more tech-savvy competitor. The insight-driven enterprise is looking to establish a cohesive strategy for both present and future operations, and enterprise business intelligence tools like IntelliChief are at the crux of this crucial component of digital transformation.

Business Leaders in North America and Europe Embrace Enterprise Data Analytics

Today, over a quarter of businesses in North America have already started using enterprise data analytics to improve business processes. A roughly equal portion of North American businesses has already launched pilot projects to catch up with their competitors. The other half of businesses aren’t currently using enterprise analytics, but the majority of these businesses plan to use it in the future.

In Europe, slightly fewer businesses are utilizing big data in their business processes right now, but the overall sentiment is largely congruous with that of North America. Soon, half of all businesses will be using big data to improve processes and customer relations, especially in industries like retail, finance, manufacturing, construction, and education.

The Benefits of Enterprise Analytics

For those (roughly) half of North American businesses that are already using enterprise business intelligence platforms to gather valuable data about their processes, the benefits of enterprise analytics are clear:

Improved strategic decision-making
Superior process control and management
Enhanced insight into customer, employee, and partner behavior
Significant cost reductions
Fewer errors related to manual data entry
Increased revenue

According to Dr. Carsten Bange, CEO of the Business Application Research Center (BARC), an industry analyst and consulting firm focusing on Business Intelligence/Analytics, Enterprise Content Management (ECM), and Enterprise Resource Planning (ERP), “Big data analytics brings many benefits to the table, but companies shouldn’t underestimate the challenges involved.”

Namely, data privacy and data security are two very important issues that cannot be ignored as companies migrate to one of the available business intelligence platforms. Selecting the right vendor that will walk you through the process of implementing (and integrating) your solution within your existing ERP environment from start to finish is essential for companies who want to improve their technological infrastructure while simultaneously protecting their company against disruptions.

Are You Ready to Experience an Insight-Driven Enterprise?

Once a company has access to enterprise data analytics, they will need to select or hire an employee to manage the insights and their related initiatives (unless a C-level executive plans to oversee big data). For example, if a company wants to reduce invoice processing time in their Accounts Payable department, they will need to have an understanding of their overall processing time, individual processing time per employee, and the cost per invoice. Once this information has been gathered, additional training can be prescribed to the employees that are working slower than their counterparts or to those who are producing more erroneous transactions.

This is only one example of the insights gained with enterprise analytics and barely scratches the surface of what is possible with real-time analytics driving every key decision and mitigating the risk of the unknown. The insight-driven enterprise can capably identify wasteful cost centers, eliminate bottlenecks, and restructure in accordance with facts – not assumptions.

Are you ready to experience the benefits of an insight-driven enterprise? Contact IntelliChief today to learn more about our industry-leading Enterprise Content Management (ECM) solutions backed by robust enterprise data analytics.

4 Benefits of Business Process Automation in the Workplace

July 9, 2020/in Blog /by Zachary Leete

Automating inefficient, time-consuming products has become essential in every industry in the United States. Whether you are a project manager working in construction or an Accounts Payable professional for an enterprise-class manufacturer, automation can help you forge a path forward during one of the most challenging economic periods in American history.

According to a recent Harris Poll survey, Accelerating Automation: How Businesses are Adapting to a Post-COVID World, “92 percent of business leaders agree that to survive and flourish, companies must enable digital channels and process automation in the workplace.”

As a business leader, your reasons for automating your company will differ drastically from those of others. Some automate to cut costs, while others do so to help control the workload being placed on employees. If eliminating costly transactional errors is your objective, automation can help with that too.

Business process automation benefits can be a significant game-changer for your company. In this article, we’ll briefly discuss four benefits of Business Process Automation. Keep in mind that these benefits are NOT mutually exclusive.

1. Meet and Surpass Your Growth Objectives

At the end of the day, every business has the same goal: growth.

Whether you want to grow to generate revenue, to spread your message, or to give yourself the tools to make a positive impact on the world, the most direct path to your goal is through growing your business – and business process automation gives you an array of tools to do just that.

The initial cost barrier of automation can be a tough pill to swallow; however, just beyond this initial investment lies an endless bounty of opportunity for businesses that decide to take the risk. Ironically, the risk of not investing in automation for the workplace is significantly higher – especially if your competitors are already getting their own automation projects underway.

Once your competitors automate their companies, you must begin calculating the opportunity cost of your decision to not automate, including:

Stifled profits
Overburdened employees
Erroneous processes
The rising cost of paper and storage
Lost market share
A growing gap in the capabilities of you versus your competitors

After you have justified your investment with the help of an expert, you will be able to forecast your ROI and create a plan to help you scale your solution into the future. With your company firing on all cylinders and productivity elevated by as much as 90%, you can rest assured that your company will continue to meet its growth objectives year after year.

2. Reduced Time to Fill Keeps Productivity at Peak Levels

Whenever an employee decides to quit or retire, they will leave a void in your business process that must be filled with another employee who possesses the same or similar skills and knowledge to complete the job at a high level.

If that role is unable to be filled, the responsibilities of that employee will fall squarely on the shoulders of your other workers. An overly long time to fill can cripple productivity and create bottlenecks in your workflow.

Automation can help you eliminate issues caused by an excessive time to fill. Better yet, it can bridge the gap when an employee leaves for good. If there’s no other candidate out there who can capably do the job or a lack of qualified talent, automation can nullify the impact.

3. Cultivate an Employee-Friendly Working Environment and Improve Retention

As a business leader, you are not only at war with your competitors when it comes to dollars and cents, you are also battling over the top talent in your industry. If your employees report being overworked or overburdened, regularly being tasked with taking on multiple duties or a large volume of manual tasks, they could be heading for greener pastures sooner than later.

The competition in the recruitment market is one of the least talked about struggles facing all employers, but that does not diminish its impact. The best way to avoid this obstacle is to retain employees, and the only way to retain employees at a high rate is to ensure that your working environment supports your employees and is willing to make necessary changes to improve retention.

Here’s the thing: Shallow improvements to the workplace, like installing pong tables and vending machines, won’t actually help you retain workers. Bells and whistles are nice, but they won’t help your workers relax if they are constantly working on repetitive or menial tasks.

Business process automation benefits your working environment because it takes on redundant tasks, freeing up your workers to focus on more meaningful responsibilities or those that require some form of creative problem-solving. Workers that arrive each day with a sense of autonomy over their work-life balance feel valued, which means they are more willing to stay with a company in the long run, as opposed to employees who constantly feel anxious or depleted.

4. Unheralded Efficiency Drives Your Business Past the Competition

Companies that focus on maintaining efficiency across all areas of their business generally have a leg up on the competition. They outfit themselves with superior technology that allows them to establish streamlined companies that waste very few resources. Take Tesla for example, which is now considered the most valuable car company on the planet despite being founded in 2003. Not only is their product more efficient, but their entire business model is also structured on the principle of efficiency.

Efficient processes ensure that information flows in and out of your business without any interruptions, resulting in faster transactions and increased operational bandwidth. For the enterprise, this is achieved by forming a seamless integration with the Enterprise Resource Planning (ERP) system at the core of the business (i.e., Oracle E-Business Suite, Oracle PeopleSoft Infor LX, JD Edwards World, etc.). Once integrated, business process automation software can help you reclaim the 520 hours per year lost to repetitive tasks per employee.

Your company can cash in these hours on new projects, additional training, and other important organizational benefits. Repetitive tasks that could be automated cost the US economy over $10,000 per employee each year. How many employees does your company keep on its payroll? How many “invisible” dollars are you really losing? And how do these dollars lost compare to the dollars gained after investing in automation? These are important questions that should be answered with the help of an expert who has experienced implementing automation in the workplace.

Automation in the workplace can help you establish stronger and more resilient business processes to help you become an industry disrupter? Contact IntelliChief today to learn more about the benefits of business process automation.

Why Your Company Should Consider Going Paperless

July 6, 2020/in Blog /by Zachary Leete

Information is the heartbeat of an organization. Businesses need to manage and distribute information related to all of their departments’ business processes. This list can be long, as it typically includes Accounting, Customer Service, Human Resources, Legal, Operations, and more) and may need to be compliant with Sarbanes Oxley or HIPAA. If the circulation and management of this information slows down or becomes ineffective, progress gets stalled, and business concerns start to surface.

When a company is working under a tight budget in a demanding economic environment, every technology-related decision is predicated on its ability to generate an appreciable ROI. One major cost area in companies getting scrutinized is paper-based business systems. Traditional paper-based methods for creating and delivering documents are fraught with huge costs, chronic inefficiency, costly errors, and offer little flexibility. Some of these costs, which can be mitigated with Enterprise Content Management (ECM) and Workflow Automation, include:

Paper and paper-related expenses
Storage
Labor
Capital expenses
Employee productivity
Business processes

Why Do Companies Still Rely on Paper?

Many companies keep old paper-based systems for two reasons:

They do not know how much they’re really spending
They fear negative ROI from implementing a new solution

Paper-intensive companies need to find alternatives to these methods to reduce paper usage and eliminate paper costs that decrease their bottom line.

Successful ECM Projects Start With a Review of Your Current Expenses

Converting a company from paper-based processes to digital processes can seem like it is going to be an overwhelming expense, but it doesn’t have to be.

Calculating an ROI financial analysis requires careful study of current physical costs (paper, toner, paper storage, postage, shipping, envelopes) and labor costs (retrieving, handling, and filing paper copies).

Forrester Research references the ROI of imaging, suggesting companies follow these steps before converting to a paperless process management system:

Create a formal needs assessment
Establish specific goals to be addressed
Know your costs
Evaluate solutions
Build a business case with a clear ROI.

When companies go through the exploratory process, they begin to discover the excessive costs related to paper and inefficient processes. They can now consider adopting a paperless process management strategy document to achieve long-term cost savings and better efficiency.

Why Going Paperless Is the Only Solution for Large Enterprises and SMEs

The Gartner Group recognizes the components of Enterprise Content Management as top technology priorities for businesses.

An ECM system makes it possible to lower the high costs of paper and paper-related products, reduce manual processing of documents, improve business processes, enable businesses to scale their operations, and improve general efficiency in their organization.

Cost reduction from eliminating paper and storage for documents, a cut-back in operating expenses (daily time savings, eliminated rework, time lost looking for misplaced documents) are some of the benefits businesses achieve immediately.

A new paperless system can be added in stages, with a series of projects that do not require converting all paper documents and business processes at the same time. New processes can be added over time as a business grows.

Are you interested in learning more about adopting ECM and Automation for your business? Contact IntelliChief today to learn more about our award-winning, time-tested solutions that have helped hundreds of customers work smarter, not harder.

Why IntelliChief Is the Clear Choice for Enterprise Content Management

July 6, 2020/in Blog /by Zachary Leete

IntelliChief is the clear choice for Enterprise Content Management (ECM), helping you meet your ROI requirements while streamlining and automating your company. Users can create, capture, manage, archive, retrieve, and distribute mission-critical documents directly from their PCs, eliminating the need for storage facilities, fax machines, copiers, and paper files.

As the industry leader in Enterprise Content Management, IntelliChief helps companies of all sizes go paperless with a typical ROI procured within one year or less. IntelliChief’s time-tested methodology is easily integrated with existing ERP systems and business processes. In fact, as one of the only universal integrations on the market, IntelliChief is uniquely suited to help companies across all industries regardless of their existing ERP infrastructure.

IntelliChief uses its workflow functionality to focus on business process improvements, resulting in smarter, more powerful results for users. It is easily incorporated into existing business applications without any customization or coding. IntelliChief enhances business processes in numerous ways, including:

Integrates Seamlessly With Any Enterprise Resource Planning System

IntelliChief integrates with any Enterprise Resource Planning (ERP) system, providing users with document retrieval directly from the ERP application, and access to the application data itself. It enables auto-indexing and the ability to initiate the workflow process. As the most flexible integration on the market, IntelliChief can be deployed across the private and public sectors to enhance businesses over every type.

Helps Employee Manage Problem Resolution

A documented, electronic version of business processes expedites approvals, automating sending and receiving of files for reviews, along with other related operations. IntelliChief enters all documents in electronic format for easy retrieval and resolution so employees can serve customers quickly.

IntelliChief creates a faster process by electronically routing information to the right person to approve, then route to customers or vendors. The workflow engine helps gain better visibility of the entire business process by notifying employees where certain documents are in the business process. It lets authorized users focus on the task at hand without worrying about following up on requests or hunting for lost transactions.

Complies With Industry Regulations

The electronic trail available for authorized users guarantees compliance with industry regulations. You’ll be able to meet specific deadlines to avoid penalties. IntelliChief is designed for highly flexible document retention rules. These rules help provide detailed audit trails and security against unauthorized access and loss of records.

Offers Web-Based Access from Any Location

IntelliChief offers full functionality through a Web browser. It is available to all authorized users from any Internet-accessible location where there is Internet access. IntelliChief is accessible directly from a green screen, a GUI, or a Windows-based dashboard.

Brings a Wealth of Knowledge and In-Depth Technical Support

IntelliChief has helped hundreds of clients across all industries solve their paper problems and business process challenges. They have long-standing expertise and are industry experts who offer support for all types and sizes of businesses to meet specific support requirements. Support includes highly trained personnel, offering both on-site and live remote assistance to respond quickly to problems for complete resolution.

Are you interested in learning more about how ECM and Automation can help your business gain a competitive advantage? Contact IntelliChief today to learn more about why IntelliChief is the clear choice for Enterprise Content Management, and how our award-winning, time-tested solutions have helped hundreds of customers work smarter, not harder.