When you choose an ECM provider, it’s crucial to find a company that has your back on the technical side. After all – even the best software is of no use if you can’t use it!
That’s why IntelliChief is so dedicated to providing the best Technical Services possible. We train and encourage the best professionals to become even better at what they do – and our customers benefit from the results.
Here’s a testimonial that’s worth sharing.
“IntelliChief’s Implementation Team were phenomenal. They took the time to thoroughly understand our ways of conducting business, and how best to automate our processes to suit,” stated our customers’ IT Project Manager. “The benefits of their diligence payed off in the configuration; we have the system we need.”
Our team took the time to map out the customer’s specific business processes. That allowed us to create a completely personalized document management & automated workflow environment. It required hours of discovery and planning to architect the system – but the effort paid off.
And our job wasn’t over once the software was installed. Our Technical Services Team was in constant contact with the customer post-implementation. The reason? Ongoing adjustments can help users gain even more from their document management system over time. And when there’s any issue that could prevent a user from accessing the data that’s so vital to their business, our team is on it.
Our goal as your ECM provider?
No delays, no disruption to your business.
“IntelliChief’s Technical Support staff are consistently quickly responsive; there whenever we need them, and that’s appreciated in a technology provider. They’re on it.” commented the IT Project Manager. “Their System Review Service assures we’re receiving the best functionality and value from our IntelliChief system – it’s a commitment they honor.”
Want to read more? Get the details of the entire project here.