Business Planning Boost from IntelliChief Analytics

Business planning is a must if you want your company to grow. Looking forward to the future is crucial – but it’s also important to look at where you are now.

IntelliChief Analytics helps you simplify future-focused business planning. Even though most customers originally invest in Analytics for the reporting capabilities, they’re pleasantly surprised by what else it lets them do.

Analytics’ unmatched visibility is useful for aggregating the information stored across different business systems. The result? Users can identify areas of opportunity throughout their organization. And it’s not just data points – it’s actionable insight.

Business Planning Boost from IntelliChief Analytics

In one convenient platform, IntelliChief Analytics lets you identify:

  • Technological assets that you’re not using to their fullest potential
  • New markets for your existing products and services
  • Strategic partnership opportunities for development and demand generation
  • Customer retention strategies
  • Opportunities to generate new revenue by providing existing customers new products
  • Potential risk management liabilities
  • Brand perception and performance

You can even share your findings with all of your strategic decision-makers and corporate share-holders. Every single user can make data-driven decisions, regardless of their technical expertise.

Learn more here, or contact us today to learn more.

Case Study – Order Processing Time Cut in Half with ECM

Order processing is a time-consuming process – but it doesn’t have to be. Smart companies are automating key steps in the process, making their workflows faster (and less costly) than ever before.

At IntelliChief, we’ve provided document management and workflow automation solutions to manufacturers and distributors across the nation. We’ve seen customers achieve amazing results – but don’t take our word for it.

Here’s one story of a furniture manufacturer who cut their order processing time in half with IntelliChief.

They turned their manual order processing workflow into a much faster, more reliable one – using technology to cut out many of the steps involved.

Interestingly enough, the company didn’t even start out with a goal of automating their fulfillment department. Instead, they originally wanted to reduce their costs in Accounts Payable – and they had so much success that they decided to see where else they could improve their cash flow. This led to a complete transformation of their Order Processing practices, and ended up significantly increasing inventory turnover.

Want to cut your own order processing time in half? It all starts with a transition away from manual document management, and toward automated workflows. IntelliChief can show you what you need to do to get there.

To learn more, contact us today.

Acme Refrigeration Selects IntelliChief for Order Processing and Accounting ECM

IntelliChief, LLC, a provider of automated document management and workflow enterprise content management (ECM) solutions, announces Baton Rouge, LA-based HVAC distributor Acme Refrigeration has selected IntelliChief ECM for Accounts Receivable document management and Accounts Payable automation.

The IntelliChief ECM system enables automated document capture to reduce manual processing time and costs, provides transaction document management ability, synchronizes vendor contract and historical purchase information stored in their enterprise resource planning (ERP) system, and simplifies approval processes’ workflow and documentation archival.

IntelliChief ECM provides a smooth, automated transition from costly manual document management and workflow functions. Its industry-awarded automated capture, document management, workflow and real-time analytic visibility enables users to capture documentation in any format, index contents and validate with data in their ERP and line of business applications, for lifecycle-managing all related documentation, facilitating optimized interdepartmental processes workflow automation and cash flow optimization.

Areas of use include Accounting (both Accounts Payable and Accounts Receivable), Finance, Customer Service, Human Resources, Legal, Logistics/Distribution, Operations and other paper and process-intensive departments, supporting process time and cost savings throughout organizations.

For IntelliChief information, visit www.intellichief.com.

About IntelliChief, LLC

IntelliChief enterprise content management (ECM) provides enterprise-class business processes document management and workflow automation solutions for any IT platform. With decades of expertise in the market and seamless integration with leading enterprise resource planning (ERP) and line of business systems, IntelliChief thoroughly automates companies’ document management, achieving full ROI typically within a year of implementation. Users can create, capture, manage, archive, retrieve and distribute mission-critical documents directly from their familiar ERP screens, automating and streamlining business processes workflow throughout their organization. www.intellichief.com.

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CONTACT:

IntelliChief, LLC

Tim Nissen

Marketing Manager

tnissen@intellichief.com

(813) 971-9500 x335

Customer Service Workflow Automation

When it comes to customer service, workflow automation can have significant benefits – not just for your customers, but also for your internal team. You can answer inquiries much more quickly, communicate much more proactively, and eliminate long and frustrating wait times that can negatively impact your customer interactions. Plus, from an internal side, your customer service reps will have the tools they need to do their jobs more efficiently, increasing satisfaction and reducing turnover.

Customer Service Workflow Automation Case Study

Want to see what a workflow automation solution could do for your own Customer Service department? Download Paperless Customer Service – a case study from IntelliChief. This case study takes a deeper dive into the benefits of automating your Customer Service workflows. You’ll discover:

  • Just how easy it can be to create, capture, and organize customer documentation
  • What you need to provide your team with real-time access to each customer’s current account information, using your enterprise resource planning system (ERP) or other business system connections
  • Advanced technologies for looking up information based on customer account, contact, project, and transaction data
  • Actionable solutions for interdepartmental workflow collaboration – both locally and remotely (through mobile capabilities)
  • Strategies for platforming information flow between company and customer and consistently updating each account’s activities and status

Most importantly, you’ll see the real-world cost savings associated with automated Customer Service workflows. Peer-to-peer case study examples are featured throughout.

Discover IntelliChief’s Customer Service Workflow Automation Software

Ready to discover IntelliChief’s customer service workflow automation solutions for yourself? Contact us today, and we’ll put together a custom recommendation for your company’s unique needs.

Want to check out more industry statistics and real-world case studies? You can access more peer-to-peer resources through IntelliChief’s Resource Library. You’ll find whitepapers, demonstrations, and more – all organized by department, ERP integration partner, and topic.

Tim Nissen

IntelliChief ECM Empowers HR Sustainability

Tim Nissen | IntelliChief ECM Empowers HR Sustainability.

IntelliChief announces the release of IntelliChief ECM for Human Resources and Human Capital Management, a resourceful guide to transforming HR and HCM with ECM, and the unexpected impact this automation technology has on sustainability of the department and its staff’s critical role throughout an organization.

Topical strategy encompasses:

  • ECM Capabilities and Connection Added to Existing HR Business Systems
  • Records Protection – Disaster Recovery/Business Continuity
  • Documentation Consolidation
  • Information Validation
  • Interdepartmental Workflow
  • Cost Reduction

According to Forrester Research, “Human Resources departments typically use 50% of their staff’s time handling manual, mostly paper-driven personnel administrative tasks.”

As Human Resources impact continues to expand within organizations, this group’s critical contributions are imperative as corporate environments evolve, and resource planning rapidly becomes vital to planning and assurance of optimized operations, both during transitional periods and continuing daily functions company-wide.

If HR staff are losing half of their time to non-strategic tasks, it’s detrimental to their contributions to growth.

Download IntelliChief ECM for Human Resources and Human Capital Management at bit.ly/29lvPMd or from www.intellichief.com/intellichief-resource-library.