Case Study: How a Manufacturer Improved Cash Flow Through Paperless Order Processing

Manufacturers face quite a few challenges when it comes cash flow. One way they’re improving their bottom line? By moving to a paperless order processing workflow, and getting their products out the door more quickly.

At IntelliChief, we’ve designed our workflow automation solutions with manufacturers in mind. Here’s a case study showing how one particular company overcame their document-intensive environment and expedited their fulfillment process. The benefits?

  • Simpler cross-departmental processes
  • Faster shipping (both nationally and internationally)
  • Happier customers

The best – and most important – part? These benefits came together to a major increase in profits. And it all started with IntelliChief’s enterprise-class document management software.

Want to learn more about our manufacturing document management software? Contact us today. We’ll show you how easy it can be transition to a paperless order processing environment.

Paperless Customer Service Case Study

Considering a paperless customer service department? Here’s a case study to get you started.

At IntelliChief, we’ve provided hundreds of companies with enterprise-class document management and workflow solutions. One way that our customers have put our software to use? By providing their customer service reps with immediate, electronic access to each customer’s records – all with the click of a button.

Our paperless customer service case study shows how document management can transform this vital department. It touches on:

  • The cost to acquire a customer, vs. the cost to retain one
  • Loyalty factors
  • Staff-customer engagement

You’ll see how all of the above can be impacted by a paperless customer service environment. When each account’s documentation is updated in tandem with your ERP (enterprise resource planning system) – and when your customer service reps can access this information when they need it the most – your endeavors will become much more successful.

Of course, going paperless isn’t just great for customer service. We’ve helped countless departments – from accounting to human resources and everything in between – transition to automated document management and workflow functions. As part of a corporate-wide strategy, it’s an easy way to streamline complex, process-intensive operations.

To learn more – or to talk to an expert about anything that stood out to you from our paperless customer service case study – contact us today.

IntelliChief at NCR Synergy

IntelliChief, LLC, will be presenting their document management software solutions at the NCR Synergy Conference. The conference will be held from June 22-24, 2015 at Walt Disney World Swan and Dolphin Resort in Orlando.

As a leading provider of ERP-integrated content management and workflow solutions, IntelliChief is proud to participate in this NCR Retail event. By demonstrating their approach to business process optimization, IntelliChief will be showing attendees how to improve operations throughout their entire organization. Conference-goers will discover:

  • How to move away from manual document management & outdated workflows
  • How to capture documents in any format, automatically classify the contents, and validate the information with their ERP
  • How to reduce errors with ERP system data validation
  • How to make better strategic decisions with real-time updates
  • How to manage their records’ life-cycles without any time-intensive effort

Collectively, these optimized paper-and-process-intensive workflows can improve everything from Accounting (both Purchase-to-Pay and Order-to-Cash) and Customer Service to Operations, Human Resources, and Legal Efforts. With documentation saved in IntelliChief, anyone who needs (and has permission-based access to) corporate information can access it from their computer or mobile device.

To learn more about IntelliChief’s paperless process management solutions, stop by NCR Synergy’s Exhibit Section, Booth 810. Leif Peters will be presenting the Breakout Session, “An Integrated Solution for PO and Non-PO Invoice Processing: Paperless Accounts Payable for Supply Chain, Warehouse and Transportation Management” on Tuesday, June 23rd in the Conference Center.

If you can’t make the event, feel free to request a demo or contact IntelliChief for a review.

Image Enhancement with IntelliChief – A Certified PaperStream IP Image Enhancement Solution

Image enhancement is a crucial step in processing and saving digital documents. IntelliChief offers the comprehensive solutions you need to create high-quality, machine-readable images.

IntelliChief + Fujitsu

Fujitsu, the market leader in document imaging scanners, announced IntelliChief, LLC, a leading provider of enterprise-class document management and workflow solutions, as the latest independent vendor to certify its software with the company’s PaperStream IP TWAIN and ISIS image enhancement technology.

The certification of IntelliChief with PaperStream IP further expands the capabilities of the Fujitsu high-performance fi Series document imaging scanner line and the flexibility of IntelliChief’s Paperless Process Management.

In combination with the Fujitsu fi Series document imaging scanner line, PaperStream IP delivers a powerful image processing solution. The software makes it fast and easy to convert documents into exceptionally clean images; those images can then be stored and retrieved at a moment’s notice.

Companies that use PaperStream IP for image enhancement can maximize automation, productivity, and efficiency.

“The ability to capture all relevant data from each scanned document is vital to successfully automating business processes,” said Ken Anderson, IntelliChief’s vice president of sales and marketing. “Successful time and cost saving workflow is dependent on the ability to index each document’s contents. Fujitsu PaperStream IP is a reliable solution to accomplish this consistently.”

PaperStream IP support is included in IntelliChief 3.5, the company’s latest version of their flagship document management and business process workflow automation and optimization software.

Why is Image Enhancement Important?

“Companies know that capturing information at the point of business impact is extremely beneficial, and because of this the importance of capture solutions is on the rise,” said Jeff DeCarlo senior vice president of marketing and corporate strategy, Fujitsu Computer Products of America, Inc. “The combination of IntelliChief’s document management solutions with PaperStream IP delivers a powerful, intelligent image correction solution that will enhance the speed and efficiency of workflows through the acceleration of the scanning process.”

The combination of technologies is designed to increase cost savings while enhancing profitability.

IntelliChief makes document management and workflow automation simple. Mission-critical processes, including purchase-to-pay and order-to-cash cycles, become faster and less expensive. Plus, profitability is enhanced with orders being filled faster, with payment term discounts fully utilized in Accounts Payable.0

Discover PaperStream IP’s Image Processing Technologies

Built on decades of technology refinement, PaperStream IP is a leading image enhancement & processing system. Specialized features include:

  • Edge repair fills
  • Multi-stream capability (essential for fast, simultaneous output of different color formats)
  • Blur correction (crucial for smooth dot matrix prints, better OCR, and enhanced image reproduction.)

PaperStream IP is equipped with both a TWAIN and ISIS driver interface to seamlessly integrate with any document scanning application.

For more information about Fujitsu scanners and PaperStream IP, visit //us.fujitsu.com/fcpa. To learn more about IntelliChief’s image enhancement and processing products, contact us today.