Topics like disaster recovery and business continuity typically aren’t top-of-mind for most. There are plenty of other pressing issues to deal with presently.
That’s the destructive trap – the present. When all’s well, there’s a tendency to transcend the what-ifs of a disaster (natural or man-made) occurring to your business, and the toll it would take on each facet of your organization.
- How much downtime can you afford?
- How long can you survive without revenue generation?
- Will your company take ongoing marketplace hits, with customers departing and prospects becoming disinterested, both lacking trust in your ability to deliver?
- Will key staff and contractors stick around while you rebound?
- What are the total costs to fully restore operations and cash flow?
- During this downtime, will your business survive?
This last question brings focus to what ultimately matters to most – business continuity, no matter what situation and its severity. Tellingly, the U.S. National Archives & Records Administration states that 60 percent of companies that lose their data are out of business within six months of the causing disaster. That stat’s startling, though it needs to be heard, and acted on.
Your businesses’ information is your prosperity. Safeguarding it is your livelihood. Making data protection a cornerstone of your company’s recovery and continuity plan becomes vital. Thankfully, resources exist to keep this process functional and cost-effective, during normal operations and in time of extraordinary need.
It starts with assurance that includes protection and continuous access of all your proprietorial, operational and transactional information. With much of it in paper format or electronic files stored on various dissociated servers, platforms, personal computers and mobile devices, it’s all in-play when a wind, water, fire, negligence or theft-originating disaster occurs.
Beyond Business Continuity
There’s solace in avoidance of a disasters’ consequences, with a bonus – it organizes your organization. By utilizing your enterprise resource planning (ERP) or line of business system’s ability to connect with an automated document management/enterprise content management (ECM) program, you’re able to capture all the information you need to preserve, in any format, throughout your organization. This is useful for current documentation, along with converting vulnerable existing/backlog paper in on-site file cabinets and off-site storage, as well as files on your employees’ company-issued and personal PC’s, tablets and phones.
Once this information is captured and electronic file-formatted in your ECM, it’s synced to the existing data stored in the ERP, updating in real-time with secure, permission-based access available to you at any time from any Internet-connected device. This provides the continuity lifeline – if your facilities suffer damage, and staff are conducting their duties remotely to continue business operations, all the information needed is accessible to do so, just as if it were any other day. Which on those particular days, you’ll wish it were…
ECM-ERP integrations also facilitate ease of off-site data center backup of your servers, enabling system replication, to provide IT staff a convenient, cost-effective way to protect data, in case of damage to/loss of on-site servers. Time or physical access may not be available to get them out of harm’s way during the disaster.
From a more optimistic vantage… During typical daily operations, ECM benefits shine brightly. The ECM-ERP/line of business connected system creates an automated environment of instantly-updated data per project and transaction, grouping related documentation for optimal organization. This also automates interdepartmental workflow, reducing resource time and cost of your business processes functions. Your paper file storage is reduced, freeing square footage for needed allocation. Data security is exponentially increased – no lost data, no lose ends.
Of all that’s encompassed in disaster recovery and business continuity planning, ECM is a functional ability with daily usefulness to you and colleagues throughout the company’s operations. It’s an infrastructure improvement that maximizes your ERP investment, reduces continuity worries and provides return on investment within a year.
Review your ECM options today: intellichief.com/contact-intellichief.