Wynne Systems, Inc. is a global software company producing rental equipment software for the equipment industry. When implemented in conjunction with IntelliChiefâ„¢ document management, imaging, and workflow solution, it becomes a powerful system to enhance customer service, purchasing, receiving, billing, and other paper-intensive processes.
Capturing Documents With IntelliChief
When customer orders, invoices, statements, acknowledgements, or other documents are faxed/emailed to your company, IntelliChief captures them, eliminating the need to have manual fax machines and procedures for administrative staff to collect, sort, and distribute the incoming faxes/emails. Since the faxed/emailed documents are electronically captured, they are made available directly from a users' desktop computer and their Wynne Systems/RentalMan application screens and can be forwarded to the appropriate person or department with no user intervention.
Eliminating Paper and Increasing Productivity
One of the most powerful benefits that come from integrating IntelliChief with Wynne Systems RentalMan is the ability to search for and retrieve documents directly from the ERP application screen. No more going to the archive room or looking through endless filing cabinets to find customer files. Users can now get the information they need directly from the application screens. Users know how to search for a Purchase Order in RentalMan by using the Purchase Order Inquiry screen, and they will continue to do that as usual. But now when that PO comes up on the ERP, it will also be brought up by IntelliChief to the user's screen showing not only the original PO that was created and faxed to a vendor but also all related documentation (original PO request, vendor acknowledgement, vendor invoice, etc.).